Cancellation Policy for AIIAMS.com
Introduction
At AIIAMS.com, we aim to provide a seamless shopping experience for our customers. We understand that there may be instances where you need to cancel an order. This cancellation policy outlines the conditions under which you may cancel orders placed on AIIAMS.com.
Cancellation Period
You can cancel your order within 24 hours of placing it or before it has been shipped, whichever comes first.
Eligibility for Cancellation
To be eligible for cancellation, the following conditions must be met:
- The cancellation request must be made within 24 hours of placing the order.
- The order must not have been shipped. Once the order has been shipped, it cannot be canceled and will fall under our return policy.
How to Cancel an Order
- Contact Us: To cancel your order, please contact our customer service team as soon as possible at [contact email] or [contact phone number]. Provide your order number and the reason for the cancellation.
- Confirmation: Once we receive your cancellation request, we will check the status of your order. If the order has not been shipped, we will process the cancellation and notify you of the confirmation.
Refunds
If your order is successfully canceled, we will process your refund to the original method of payment within 7-10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
Non-Cancellable Items
Certain items may not be eligible for cancellation, including:
- Customized or personalized products
- Items marked as non-cancellable on the product page
Damaged or Defective Items
If you receive a damaged or defective item, please refer to our return policy for information on how to proceed.
Contact Us
If you have any questions about our cancellation policy, please contact us: